Executive Private Hire

Privacy Policy

Last updated: 19th Marc h 2026

1. Introduction

Welcome to Executive Private Hire (“we”, “our”, “us”). We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains how we collect, use, and protect your personal data when you use our website or services.

2. Who We Are

Executive Private Hire (EPH) is a UK-based private hire  service provider.

Registered Office:
1a Long Brackland
Bury St Edmunds
IP33 1UH

Contact Email: alex@executiveprivatehire.com
Phone: 07472 610453

3. Information We Collect

We may collect and process the following data:

a) Information you provide:

Name

Email address

Phone number

Pickup and drop-off locations

Booking details

b) Automatically collected data:

IP address

Browser type

Device information

Website usage data (via cookies)

4. How We Use Your Information

We use your data to:

Process and manage bookings

Provide customer support

Send booking confirmations and updates

Improve our website and services

Comply with legal obligations

5. Legal Basis for Processing

We process your data based on:

Contractual necessity (to provide booked services)

Legitimate interests (to improve services)

Consent (for marketing communications)

Legal obligations

6. Sharing Your Data

We may share your data with:

Drivers and subcontractors (to fulfil bookings)

IT and website service providers

Payment processors

Regulatory authorities (if required by law)

We do not sell your personal data.

7. Data Retention

We retain personal data only as long as necessary:

Booking data: up to 6 years (for legal/accounting purposes)

Marketing data: until you withdraw consent

8. Your Rights

Under UK GDPR, you have the right to:

Access your data

Correct inaccurate data

Request deletion

Restrict or object to processing

Data portability

Withdraw consent

To exercise your rights, contact us at: alex@executiveprivatehire.com

9. Cookies

Our website uses cookies to:

Improve user experience

Analyse website traffic

You can control cookies through your browser settings.

10. Data Security

We implement appropriate security measures to protect your data, including:

Secure servers

Encrypted communications (SSL)

Access controls

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

13. Contact Us

If you have any questions about this policy, please contact:
Email: alex@executiveprivatehire.com